> For the complete documentation index, see [llms.txt](https://help.twinr.dev/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.twinr.dev/publish-apps/publishing-to-the-google-play-store/reset-android-signing-key.md).

# Reset Android Signing Key

{% hint style="danger" %}
This step is only required if you have lost your Android app signing key and currently blocked by uploading your app on Play Store. This is not part of the app publishing process.
{% endhint %}

{% embed url="<https://youtu.be/whoxiUR6ZGI>" %}

**Follow this process to reset your Android signing key.**

1. Go to your [Google Play Developer Console](https://play.google.com/console/) and open your app.

<figure><img src="/files/rltXu8i5O0xJydoTEzBW" alt="Google Play Console home page listing the developer account&#x27;s apps. A red arrow labelled Click on the app here points to the highlighted app row, which shows the app name, package name, App status Draft, Update status App rejected, and a View app link."><figcaption></figcaption></figure>

2. Inside your app, go to **Setup** -> **App signing**

<figure><img src="/files/YGPj8pRoa9x9IkuEn0cI" alt="Google Play Console app dashboard with Setup expanded in the left menu and App signing highlighted beneath it. The main panel shows the app name, package name, update status and inbox messages."><figcaption></figcaption></figure>

3. Under the App signing, scroll down to **Request upload key reset** section and click on it.

<figure><img src="/files/cNmkXpi1UthcsLcRW2zl" alt="App signing page in the Google Play Console showing MD5, SHA-1 and SHA-256 certificate fingerprints. A highlighted Request upload key reset section reads To start using a new upload certificate, request an upload key reset, with a Request upload key reset link. A Digital Asset Links JSON section follows below."><figcaption></figcaption></figure>

4. Under the reset key request form, **select "I lost my upload key"** and upload the key in **"4"**. Ignore number 2 & 3. You can contact us via live chat or email to generate PEM file for your app.

<figure><img src="/files/K67Q3DN3wx3vEjCjbUsU" alt="Request upload key reset dialog in the Google Play Console. Step 1 asks for the reason, with the highlighted option I lost my upload key selected, followed by Developer with access to the keystore has left my company, My upload key has been compromised, I forgot the password to my keystore, and Other. Step 2 links to generating a new upload key, step 3 shows a keytool export command producing upload_certificate.pem, and a highlighted step 4 offers Upload the .PEM file generated from your upload key certificate. Discard and Request buttons are at the bottom."><figcaption></figcaption></figure>

5. Now wait for 48 hours to get confirmation from Google about your key. Once you receive the conformation, you can continue publishing your Android app.